Follow-upAgencies
From request to visit
Your hospital sends the request directly. Records, the schedule and chat stay in one place, and the video visit opens there too. Video is not recorded.
For hospitals and patients outside Korea
With your own doctor, ask a Korean doctor before you travel.
In 2025, patients from 201 countries were treated in Korea. With ailix, you and your doctor reach a Korean hospital directly, in your own language.
- RecordsYour records are translated into Korean, next to the original.
- LanguageYou speak your language; the Korean doctor reads Korean.
- AgenciesYour hospital asks the Korean hospital directly, with no agency in between.
- Follow-upYour own doctor stays with you, before and after the trip.
- PrivacyYour records are protected and stored in Seoul.
What ailix does
Both hospitals work on the same case.
ailix connects your hospital and a Korean hospital around each patient: translated records, a shared schedule, and video visits in each person’s language.
RecordsLanguage
automatic translation beside the original
Each record page is translated beside the original, with likely number and drug-name errors marked. Chat and voice are interpreted into each person’s language.
Privacy
Names are masked before translation
Medical records, opinions and summaries go for translation only after names are masked, and identifying data is encrypted separately. Data is stored in Seoul and processed in the countries the patient consented to.
How it works
Three steps take you from records to the visit.
- Your hospital
Prepare records
Register the patient, collect consent, and upload records
- Korean hospital
Arrange a consultation
Accept the referral, assign a doctor, and confirm the time
- Clinicians · patients
Join the session
Talk in your own language and review the session record
ailix Codex
Every translation and interpretation uses this medical dictionary.
- Medical concepts
- 1,651
- Languages
- 12
- Names and synonyms
- 43,894
- Tests every dictionary change must pass
- 3,160
Pricing
Hospitals and patients outside Korea pay no ailix fee.
The Korean hospital pays for ailix.
PricingBefore you get started
Can we use it as soon as we sign up?
Hospitals confirm their email and wait for service administrator approval. Patients can register directly when intake is open. Invited staff and doctors log in with the account details they receive.
Can we rely on automatic translations and interpretations without review?
Translation results can contain errors. Before using them in care, clinicians need to check the original, medical terminology, numbers, and warnings. Clinical decisions, and the responsibility for them, stay with the clinicians and their hospital; ailix does not replace diagnosis. Article 15-2 of the Data processing agreement sets out the details.
Do patients need to install an app?
No separate app is required. Patients use a browser and join through a hospital link or their own account. Video and voice require camera and microphone permission.
Are all features available in 12 languages?
The website and work screens are available in 12 languages. Medical records are translated into Korean. Voice interpretation depends on the session settings and consent conditions. Use text chat if “Hold to talk” is not available in the session.